21 Nov 2009
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Incident on the main Webserver.
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Incident on the main Webserver.
Posted By: Joseph Boyd On: 20 Oct 2009 07:53 PM
Details
We have faced a very big problem that we could not predict - a Hard Disk Drive on our main server had crashed. This server serves as a webserver for our Websites, Databases, Forum, as well as for authorization purposes.
We had iWeb Datacenter technicians provide us with the new HDD and earlier today we finally got it up and running. As it was a new setup - we had to restore all the backups for Webserver, E-mail accounts, DNS settings, MYSQL databases of everything, etc, etc. It took a bunch of time as well.
At the moment we are waiting for our DNS settings to propagate all over the world so all our webresources could be accessible around the Globe.
At this time I would like to assure you that we are taking all the steps neccessary to restore the normal work of all our web services and those of you who still have authorization or Logon problems with SmartHide software - please create a ticket or email me directly to
danny@smarthide.com
with your SmartHide Login. I will make sure your issue is resolved.
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