21 Nov 2009 
Support Center » Knowledgebase » Why does SmartHide slow down my Internet speed?
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 Why does SmartHide slow down my Internet speed?
Solution
SmartHide can slow down the Internet because of different factors:
  • Net overload;
  • Problems with the server;
  • Old software release;
  • Site you want to open is very large or does not exist;
  • Overloaded server;
  • Problems with internet channels on the way from the user to the server;
  • Geographical remoteness to the server.
We recommend you to go through the Speed test at http://www.speedtest.net/ with connected SmartHide and directly without SmartHide. And then compare the received results.

If your goal is to achieve a maximum speed, then you should do a speed test with all the SmartHide servers available and then pickup the fastest one for you.

You should also consider the fact that the speed can change with time. If a week ago you got a fast speed, some time later it may go down. At the same time other servers can increase the speed.

In the nearest future we plan to post a real time statistics of servers load on our SmartHide website and later on - to integrate it inside our software.

If you still have questions,  Contact Support Team.


Article Details
Article ID: 17
Created On: 19 Feb 2009 07:25 AM

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